Please reach out to me at laura@sterlingadmin.co.uk if you cannot find an answer to your question.
I work with sole traders, freelancers, small businesses and growing organisations across a wide range of industries. If you're spending too much time on admin, I can help.
My pricing is simple and transparent. I charge a fixed hourly rate (£30 p/h), and you only pay for the time spent working on your tasks. There are no packages, hidden fees, or long-term contracts. I accurately track the time spent on each task and invoice accordingly. I believe in complete transparency, so you'll only ever be charged for the time worked.
I ask for a minimum commitment of 1 hour per month
I ask all new clients to sign a Client Agreement before we begin working together. This simply outlines my terms of business and provides clarity for both of us, including how I work, how time is recorded and invoiced, and payment terms.
By signing the agreement, you are confirming that you agree to my terms and to pay for the hours worked.
I'm happy to agree a maximum number of hours if you'd like to keep within a set budget. I simply ask for a minimum commitment of one hour per month to maintain our working relationship.
Getting started is simple. The first step is to get in touch so we can have an informal chat about your business, your current administrative challenges, and how I can support you.
Depending on your location, we can arrange to meet in person, or we can have our initial discussion over the phone or via a video call, whatever is most convenient for you.
When we first begin working together, I'll spend a little extra time getting to know your business, your processes, and how you like things to be done. This helps me understand your way of working, your priorities, and your expectations, allowing me to provide support that fits seamlessly into your business.
Once everything is in place, you'll be able to delegate tasks with confidence, knowing they'll be handled in the way you prefer. As our working relationship develops, I'll become more familiar with your business, making the process even more efficient and allowing you to save more time.
Before any work begins, I'll ask you to sign my Client Agreement, which outlines my terms of business and ensures we both have a clear understanding of how we'll work together.
That's absolutely fine! Many of my clients are new to outsourcing their admin. I'll guide you through the process, explain how we'll work together, and make everything as simple and straightforward as possible. My aim is to become a trusted extension of your business, giving you more time to focus on what you do best.